Can I buy effects without creating an account?
Well, you can’t. You need your account for your downloads and Invoices. But don’t worry, we’ve made it very simple – just feel-in your email and the system will do the rest 🙂
I've lost my files, can I retrieve my download?
Of course, you can proceed with downloading your files within 120 days of the date of purchase. Simply login to your account, go to Dashboard and pick your files from Orders history.
Do you provide discounts for educational institutions?
Yes, we even agree to use our sounds for free in scientific research or projects. Pick and buy your effects, do your job and contact us when ready. We will refund your purchase if you qualify.
Can I use your sound effects in my apps and games?
Of course you can! But remember: the sounds must be embedded in the code of your game and can’t be available for an end-user to access or download. The same is for Apps. But if the App’s only purpose is to play sound effects like a juke box – this is not allowed and you need to contact us to obtain special license.
Do I have to credit you in my productions?
No. But all Pros do so 😉
I did not receive an Invoice after purchase.
Invoices are issued within 24 hours after purchase so please be patient. Be sure you have provided all your company’s information – you can always log into your account to check and correct.